Frequently Asked Questions

What is the address of the Au-Rene Theater?

The Au-Rene Theater is located at 201 SW 5th Avenue, Fort Lauderdale, Florida 33312, United States of America, within the Broward Center for the Performing Arts.

How can I purchase tickets for events at the Au-Rene Theater?

Tickets may be purchased online through the official website, by phone, or at the box office. Availability includes interactive seat maps for selection.

What are the box office hours?

The box office operates Tuesday through Friday from 12:00 PM to 5:00 PM, and opens two hours prior to scheduled events.

Is parking available near the Au-Rene Theater?

Parking is available in the Arts & Entertainment District Garage using the Pay By Phone application. Valet parking is offered at the main entrance for most performances.

What accessibility options are provided?

The venue is ADA-compliant with wheelchair seating in designated areas. Assistive listening devices and open captioning for select shows are available upon request.

Are there restrictions on items I can bring?

Outside food, beverages, photography equipment, and recording devices are prohibited. Smoking is not permitted inside the building.

What is the policy on late arrivals?

Latecomers are held outside until an appropriate break, as determined by artist management, to minimize disruption.

Is there a dress code for events?

There is no formal dress code. Attendees are expected to dress appropriately; entry may be denied for unsuitable attire.

How early should I arrive for an event?

The lobby opens one hour before the performance. Arrival at least one hour early is recommended to allow time for security and seating.

What happens if an event is canceled?

Ticket holders are notified via phone or email. Refunds are processed to the original payment method or available in person at the box office.

Are children allowed at events?

Age restrictions vary by event and are specified at purchase. All attendees require a ticket, with lap seating possible for some young children.

What payment methods are accepted?

Accepted methods include American Express, Discover, MasterCard, Visa, Google Pay, and Apple Pay at the box office and for online purchases.

Is photography or recording permitted?

Photography and recording are generally prohibited. Artists may permit non-professional devices without flash during specific events.

Are booster seats available for children?

Limited booster seats are provided. Inquire at Guest Services or with an usher upon arrival.

What if I lose an item during the event?

Contact the venue at 954.462.0222 between 10:00 AM and 4:00 PM, Monday through Friday, to report and inquire about lost items.