Au-Rene Theater Rules

# Comprehensive Guide to Rules and Policies at the Au-Rene Theater The Au-Rene Theater, located at 201 SW 5th Avenue in Fort Lauderdale, Florida 33312, is a premier venue within the Broward Center for the Performing Arts. Known for hosting Broadway shows, concerts, operas, and other live events, it seats up to 2,658 patrons and is committed to providing an enjoyable and safe experience for all guests. This in-depth guide outlines the key rules and policies to ensure a smooth visit. Policies are based on official venue guidelines and may vary by event; always check the event page or contact the venue at 954-462-0222 for specifics. Adhering to these rules helps maintain a respectful environment for performers and fellow attendees.

Accessibility

The Au-Rene Theater is fully compliant with ADA standards, offering a range of accommodations to make performances accessible to all. Accessible entry points include the bottom of the driveway entrance across from the Arts & Entertainment Parking Garage, with golf cart assistance available for those with mobility needs. An accessible ramp is located at the southwest corner of Himmarshee Street and SW 5th Avenue, and drop-off is permitted on the main ramp for patrons with limited mobility. Special seating options, such as wheelchair-accessible seats, easy-transfer seats, and swing-arm seats, are available in limited quantities – purchase early by calling 954-462-0222 or selecting the wheelchair icon on the online seating chart. Only those requiring accessible features (and up to three companions) may use these seats initially; additional seats must be in general areas. Assistive listening devices (ALD) are provided free of charge via the Guest Services Desk, including a WiFi-enabled system that streams audio directly to smartphones through the Listen Everywhere app. For visually impaired guests, audio-described performances offer live narrations of stage actions, available for select shows like Broadway productions. Open-captioned and sign-interpreted performances cater to deaf or hard-of-hearing patrons, with ASL interpreters for events such as “Life of Pi” on October 24. Sensory-inclusive options include noise-canceling headphones and fidget tools for those with autism or sensitivities, available at all shows. Touch tours allow blind patrons to explore sets pre-performance. Wheelchair-accessible restrooms and companion facilities are throughout the venue, and the website adheres to WCAG 2.0 standards for digital accessibility. If you need assistance, contact Guest Services in advance.

Animals & Service Dogs

In line with ADA regulations, service animals are permitted in the Au-Rene Theater to assist guests with disabilities. These animals must remain on a leash or harness at all times and stay under the guest’s seat or at their feet, without blocking aisles or occupying seats. If a service animal poses a threat to safety or disrupts the event, staff may ask for its removal. Emotional support animals, therapy animals, or pets are not allowed, as the policy strictly adheres to service animals defined by the ADA. No specific accommodations like relief areas are mentioned, so plan accordingly. For questions, inform ticket services when purchasing to ensure seating arrangements accommodate the animal.

Age Requirements

Age policies at the Au-Rene Theater vary by event, but generally, every attendee must have a ticket, regardless of age. Lap tickets may be available for young children in certain family-oriented performances, allowing them to sit on an adult’s lap without a separate seat. Shows with age restrictions (e.g., mature content) will notify ticket buyers at purchase, often prohibiting entry for those under a specified age, such as 18 or 21 for certain concerts. There are no age restrictions in box seats, providing flexibility for families. Parents should review event details, as some productions may include themes unsuitable for children. Booster seats are available in limited supply for younger guests – request from ushers. Strollers must be checked in the lobby and are not permitted in seating areas.

Bag Policy

To enhance security, the Au-Rene Theater enforces a strict bag policy: no large backpacks, duffles, or luggage are allowed inside. All bags, including diaper or toddler bags, are subject to thorough inspection upon entry. Small purses, clear bags, or medical bags are typically permitted but may be searched. This policy aims to minimize disruptions and ensure quick entry. If you bring a prohibited bag, you may need to return it to your vehicle, as no storage is provided. Traveling light is recommended, especially with enhanced security measures that could delay lines.

Entry and Security

Entry procedures prioritize safety and efficiency. Arrive 45-60 minutes early to account for parking, walking, and security checks. Lobby doors open one hour before showtime, with ticket scanning in the lobby – have digital tickets ready on your phone for contactless entry. All guests and bags undergo searches, including metal detector wands. Weapons are strictly prohibited on premises (except locked in private vehicles); no lockers are available, and violators will be denied entry. Late arrivals are held in the lobby until a suitable break, as determined by the production, to avoid disruptions. Inappropriate dress may result in denied entry, though no formal dress code exists. Standing in aisles is not permitted, and ushers enforce seating rules. Report any issues to staff for immediate assistance.

Food, Drink & Alcohol

Outside food and beverages, including bottled water, are prohibited to maintain venue standards. Concessions in the lobby offer snacks, drinks, and meals, with the Intermezzo Lounge available for pre-show dining if tickets are purchased. Alcoholic beverages are served but must be consumed responsibly; over-intoxication may lead to ejection. Monitors in the lobby display live feeds for those stepping out. For dietary needs, contact the venue in advance, as options may be limited.

Payment Options

The Au-Rene Theater accepts major credit cards including American Express, Discover, MasterCard, and Visa, as well as smartphone apps like Google Pay and Apple Pay. All ticket sales are final and non-refundable. For group bookings (10+), discounts may apply – contact [email protected]. Cash may not be accepted at all points; digital payments are encouraged for speed.

Photography and Recording

Audio, visual, and recording devices are strictly prohibited to protect artists’ rights. Non-professional cameras or phones may be allowed at the artist’s discretion, often for specific events – check with ushers upon arrival. Policies are communicated in advance when possible. Violations can result in ejection and device confiscation.

Prohibited Items

In addition to weapons, outside food/drinks, large bags, and recording devices, other banned items include strollers in seating areas (must be checked) and any disruptive objects. This ensures a safe, enjoyable atmosphere.

Smoking Policy

Smoking, including e-cigarettes, is not allowed inside the building. Designated outdoor smoking areas are available; re-entry is permitted with a valid ticket stub. This policy supports a healthy environment for all. Additional venue-specific notes include a guest code requiring respectful behavior – disruptions like throwing objects or foul language may lead to ejection without refund. No formal dress code exists, but comfort is key. For lost items, contact 954-462-0222. By following these policies, you contribute to the vibrant arts community at the Au-Rene Theater.